All Items are made to order from our suppliers, (non stock items) this can take approx 4 to 6 weeks. (Longer in August due to Italian shut down) Delivery time will vary, so please be aware that the delivery times indicated on this site are estimates and the actual time from order to delivery will vary depending on the supplier. If you have ordered more than one item we shall send each item as soon as it is ready at no extra cost.
Once the item(s) are ready Steve Ward Styling or our carriers will contact you by telephone or email to arrange a date and time for delivery.
Delivery will be undertaken by one of our carrier companies. You will be required to sign for the delivery and condition of the item(s). Any damage must be reported to Steve Ward Styling firstname.lastname@example.org or 020 3937 6885 within 24 hours of you receiving the product. It is important that you open the package and throughly check that the item is in perfect condition once the goods have been delivered. Please print on the delivery note if there is any obvious damage or incorrect quantity of items. Do not sign the delivery note or electronic pad if there is a problem.